We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
bumbo.ca collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Information collected by us. In the course of processing your order we collect the following personal information when you provide it to us:
Name, postal address, email address, telephone number, mobile number credit or debit card details.
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information if applicable, geographical location, domain name from which you access the internet, browser type and version
We use your personal information to:
To provide goods and services to you and your organisation (including through our website).
For basic profiling purposes (so we can take account of your preferences - this is not automated decision-making.
To let you know about goods and services in which you may be interested. If you have registered with us or placed an order you will receive email and postal communications. You may choose not to receive these. Where we are required by law to obtain opt-in consent to market to you we will do so.
Assist in making general improvements to our services and analyse how our services are used.
Carry out and administer any obligations arising from any agreements entered into between you and us.
Contact you and notify you about changes to our services and orders.
We routinely share name, postal address, email address, telephone number, mobile number credit or debit card details with our third-party suppliers’. For a list of our third-party suppliers’ see Third Party List below. This data sharing enables us to deliver goods and services to you.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
The provision of name, postal address, email address, telephone number, mobile number credit or debit card details is required from you to enable us to deliver goods and services to you. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
We will hold name, postal address, email address, telephone number, mobile number credit or debit card details for 6 years the period we are required to retain this information by applicable Canadian tax law.
We will hold name, postal address, email address, telephone number, mobile number for marketing purposes for a period of 4 years.
As a business we rely in general on our legitimate interests in order to lawfully process your personal information. We are processing your personal data in a business context and as part of a mutually beneficial relationship so we can provide you with the goods and services you want and to market you in accordance with your preferences – we need to process your personal data for these purposes and we have appropriate security and other safeguards in place. On this basis given the nature of the personal data concerned we consider we are entitled to process the personal data concerned for our legitimate interests.
In addition, where we have a contract with you we may need to process your personal information to perform the contract and this is also a lawful basis for our processing.
We may also rely on your consent as the lawful basis processing where the law either requires us to obtain consent (e.g. for certain categories of electronic marketing) or where we as a marketing policy from time to time require your opt-in consent to marketing (notwithstanding our legitimate interests referred to above).
We provide data to those to whom we outsource the provision of services as follows:
We outsource the hosting of our website to an IT webservices provided located in Canada.
We outsource the delivery of our products to a number of logistic companies based in Canada.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
Fair processing of information and transparency over how we use your use personal information that this Privacy Notice is already designed to address
Access to your personal information and to certain other supplementary information
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
Object at any time to processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Where the processing is based on your consent you may withdraw your consent at any time
Otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the Office of the Information and Privacy Commissioner) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
Email us at email@example.com.
Let us have enough information to identify you (e.g. account number, registration details),
Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
Let us know the information to which your request relates, including any account or reference numbers, if you have them
If you would like to unsubscribe from any email communication you can also click on the ‘unsubscribe’ button at the bottom of the email communication. It may take up to 2 days for this to take place.
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that our Data Protection Representative can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the Canada is the Information Commissioner who may be contacted at https://www.oipc.bc.ca/.
This privacy notice was published on 07 June 2021.
We may change this privacy notice from time to time when we do we will inform you via our website.
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us please send an email to firstname.lastname@example.org.
Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to evaluate whether our website meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.
A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.
Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket.
Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.
Our cookies do not store information which could be used to identify you personally, such as your contact details.
We use the following cookies:
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
|vscommerce||A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding|
|VSReferrer||An identifier that stores that website that referred you|
|VSCurrency||An identifier that references the currency the prices are displayed in.|
|VSVatPrices||An identifier that references if prices are shown inclusive or exclusive of VAT.|
|VSCategoryGroup||An identifier that references the last top level category visited.|
|VSCountryID||An identifier that references the country the customer has selected.|
|lsid||Non-personal information used to track a visitors orders from Linkshare referrals.|
|Google Analytics||Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page|
|VSMultisiteIPRedirected||An identifier that flags if we have automatically redirected the visitor to a more appropriate version of the site depending on their location.|
|locale_prefix||An identifier used to keep a visitor on a specific version of the website.|
|vsa||An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.|
|vre_did||An anonymous identifier used to improve recommendations from the Visualsoft platform.|
Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.
|3rd Party Name||Additional Information|
|FacebookPinterest Google Plus Twitter||You can choose to share content from our site with others via the social networks listed on the left, and so you may be sent cookies from these websites.|
|We utilise the online advertising services of the third party companies listed on the left, and each of their sites use may set cookies to help identify which adverts are clicked on/interacted with.|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.
If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.
Information on how to disable cookies in popular web browsers can be found easily on the web.